Geo-Based Cluster VoIP Solution

Galaxtel VoIP SoftSwitch Geo-Based Cluster VoIP Solution is designed to efficiently manage and distribute VoIP (Voice over IP) traffic across multiple geographically dispersed server clusters. This setup helps ensure high-quality communication, reduced latency, and increased reliability. Here's a deeper look at its features:

  • Traffic Distribution Based on Geographical Regions
  • Optimized Routing for Minimal Latency
  • Geo-Redundancy for Disaster Recovery
  • Enhanced Call Quality and Increased Reliability

    • Round Billing Method

    This method rounds call durations to the nearest billing interval.

  • Flexibility to define billing intervals (e.g., 6 seconds, 30 seconds, 60 seconds).
  • Fair billing for both the provider and customer by rounding to the nearest value.

    • Roundup Billing Method

    Unlike the round billing method, this rounds up the call duration to the next billing interval.

  • Ensures profitability by charging for partial intervals as full intervals.
  • Customizable intervals to suit business needs.

    • 6/6 Billing Method

    Billing increment method where the first billing interval is 6 seconds, and subsequent increments are also in 6-second intervals. You can set interval and subsequent interval as per to you needs

  • Avoids overcharging for short-duration calls.
  • Supports efficient cost management for customers and providers.

    • LRN (Local Routing Number)

    Today, all major Tier 1 carriers in the USA utilize Location Routing Number (LRN) data for precise routing and billing. The LRN is a ten-digit number assigned within the North American Numbering Plan (NANP), similar to a telephone number. Each ported telephone number is allocated an LRN, which is essential for routing calls through the Public Switched Telephone Network (PSTN) to the appropriate switch serving the ported number. Allow us to assist you with your LRN query needs!


    NPA-NXX

    NPA-NXX refers to the first six digits of a North American phone number, which are used for routing and billing purposes in VoIP and traditional telephony systems. Let's dive deeper into its functionality, features, and importance in VoIP and telecommunications.

  • Routes calls based on Number Plan Area (NPA) and Exchange Code (NXX).
  • Simplifies call routing for VoIP providers operating in North America.
  • Facilitates rate management for specific prefixes.

    • Loss Protection

    Galaxtel is a key feature designed to safeguard your profits by proactively managing potential revenue losses. This feature ensures that if customer rates fall below vendor rates or if unprofitable routes are used, the system takes necessary steps to mitigate losses effectively.


    LCR Routing (Least Cost Routing)

    (Least Cost Routing) is a routing method to minimize costs by selecting the most economical route for routing calls. It ensures that calls are routed through the most cost-effective carriers or routes while maintaining a high level of call quality.

  • Selecting the Cheapest Available Route
  • Maintaining Quality
  • Fallback Routes for Reliability
  • Priority and Strategy Configurations

    • Ratio Routing Method

    In Ratio Routing, service providers set specific percentages or ratios for distributing call traffic across different carriers. For example, if a provider wants 60% of calls to go through Carrier A and 40% through Carrier B, the system will route calls according to these predefined ratios

  • Load Balancing Based on Ratio
  • Even Traffic Distribution
  • Predefined Distribution Ratios
  • Carrier Capacity Optimization
  • Optimal Use of Resources

    • Order-by Routing Method

    Call routing that routes calls based on a predefined list of carriers, prioritizing them in a specific order. This approach simplifies routing decisions by directing calls to preferred carriers first, ensuring call quality and efficiency. If a route fails or encounters issues, the system automatically falls back to the next carrier in the list.

  • Predefined Carrier Order
  • Prioritization of Preferred Carriers
  • Automatic Carrier Fallback

    • DID Management

    Enables administration of DID numbers for VoIP customers.

  • Assignment, activation, and deactivation of DIDs
  • DID inventory management with tracking
  • Support for bulk DID operations
  • Reporting and analytics on DID usage
  • Route incoming calls to softphone or SIP connection

    • Tool-Free DID Management

    Tool-Free DID Management simplifies the administration and handling of DIDs without relying on additional software or complex setups. This approach focuses on providing a streamlined, efficient management process that integrates easily into existing systems.

  • Charge customers for receiving calls on Toll-Free number
  • Simple Number Allocation
  • Minimal Technical Requirements
  • Route incoming calls to softphone or SIP connection

    • Increase ACD Feature

    Call Holder is a feature within Galaxtel designed to particularly useful for managing call center operations, ensuring that calls remain active even when they are placed on hold. By configuring a minimum duration for call hold, businesses can optimize their Average Call Duration (ACD) and enhance call handling efficiency.

  • Allows administrators to set a minimum duration for calls
  • Increasing Average Call Duration (ACD)
  • Improved Call Retention
  • Enhanced ACD

    • Call Filter

    Call filter feautre is very usefull for USA VoIP outbound traffic focus on ensuring that outgoing calls from a VoIP network comply with regulatory standards and are not flagged as spam or fraudulent by caller.

  • ANI Based Call Filters
  • DNIS Based Call Filters